You can permanently delete your JA Local account and the data linked to it at any time — from inside the app, or by sending us a request.
If you can still sign in, this is the quickest way:
Your account and data are removed immediately.
Can’t access the app? Send us a request and we’ll handle it. Use the email address associated with your account so we can verify it’s you.
When your deletion request is completed, we remove:
We may retain a limited amount of information where we’re legally required or permitted to:
Content you shared publicly or directly with a provider (for example, a message sent to a business) may remain with that third party. Independent providers listed on JA Local control their own records — contact them directly for those.
In-app deletions take effect immediately. Emailed requests are actioned within 3 business days of us verifying your identity. Backup copies are fully purged within 60 days.
No — account deletion is permanent. Once your data is removed we can’t restore it, and you’d need to create a new account to use JA Local again.
Not sure about something? Visit our Help Center or chat with the team — we’re happy to walk you through it. You can also read our Privacy Policy for full detail on how we handle data.
